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Standard Bank Loan Review

Standard bank logo

Standard Bank has a long and illustrious history, tracing its roots back to 1862 when it was established as The Standard Bank of British South Africa. The bank’s origins coincide with the South African gold rush of the late 19th century, during which it played a pivotal role in facilitating the financial needs of gold miners and traders. Over the years, Standard Bank has experienced remarkable growth and emerged as a dominant force in South Africa’s financial service provider (FSP) industry.

Today, Standard Bank stands tall as one of the leading financial institutions in South Africa, offering a comprehensive range of financial services and products to meet the diverse needs of its customers. 

This review will delve into one specific offering from Standard Bank: Personal loans. Whether it’s financing education, purchasing a home or vehicle, or fulfilling any other personal financial requirements, Standard Bank’s personal loans offer flexible terms, competitive interest rates, and efficient processing to provide customers with the financial support they need to achieve their goals.

Standard Bank at a Glance

Standard Bank at a Glance

  • Loan amount: R500 – R300 000
  • Loan term: 12 – 72 Months
  • Interest rate: 7.75% – 25.75%
  • Initiation Fee: R1 207.50
  • Monthly Service Fee: R69

What You Should Know about Standard Bank:

Standard Bank, a reputable financial services provider (FSP), offers a dependable personal loan solution that caters to the needs of South Africans. With flexible repayment terms and personalised interest rates, these loans are designed to meet the requirements of individuals seeking a trusted FSP that offers customisable personal loans.

Pros of Standard Bank
  • Standard Bank offers competitive interest rates, providing potential financial benefits to customers.
  • Standard Bank is a well-established bank known for its trusted service, instilling confidence and reliability in its customers.
Cons of Standard Bank
  • Due to the sheer number of customers, Standard Bank may not have the best customer service experience over the phone.
  • Loan insurance is mandatory, which adds an additional fee to customers' monthly repayments, increasing the overall cost of borrowing.
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*Representative example: Estimated repayments of a loan of R30 000 over 36 months at a maximum interest rate, including fees of 27.5% APR would be R1 232.82 per month. BetterLoans is an online loan broker and not a lender. Our service is free, and we work with NCR-licensed lenders in South Africa. Interest rates charged by lenders can start as low as 20% APR, including an initiation and service fee determined by the lender. The interest rate offered depends on the applicant’s credit score and other factors at the lender’s discretion. Loan amount R500 – R350 000. Repayment terms can range from 3 – 72 months. The minimum APR is 5%, and the maximum APR is 60%.

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How Standard Bank Loan Stands Out?

Standard Bank’s Loan offers a unique opportunity for anyone to apply for a term loan, whether they are existing customers or not. This sets them apart from other major banks in South Africa that usually restrict loans to their own customers. By accepting applications from non-bank customers, Standard Bank shows a customer-focused approach and a commitment to inclusivity in its lending services. This flexibility makes financial assistance more accessible to a wider range of individuals and gives Standard Bank a competitive edge in the market. 

Standard Bank Loan Products

Personal Loans

Standard Bank provides personal loans with a maximum amount of R300 000, allowing borrowers to select repayment terms from 12 to 72 months. The interest rates for these loans can vary from 7.75% to 25.75%, depending on factors such as the applicant’s creditworthiness and the loan amount requested.

Benefits of Taking a Loan from Standard Bank

The interest rate you receive from a Standard Bank loan offer is tailored to your specific circumstances and can be negotiated based on factors such as your credit score and past debt history. This personalised approach ensures that you get a fair and competitive rate that aligns with your financial situation.

Standard Bank, a prominent financial service provider in South Africa, is well-known for its long-standing presence and strong reputation. Thanks to its extensive expertise and trustworthy image, many individuals feel more at ease regarding their credit scores and financial affairs compared to smaller lenders.

Standard Bank Loan Interest Rate and Fees

Standard Bank offers personalised interest rates for each applicant, taking into account several factors that influence the final rate. These factors may include the applicant’s credit history, income level, loan amount, and loan term. The interest rate typically ranges between 7.75% and 25.75% per annum.

In addition to the interest rate, Standard Bank applies certain fees to its loans. One of these fees is the once-off initiation fee, which is charged at the beginning of the loan process. This fee includes VAT and amounts to R1 207.50.

Furthermore, Standard Bank also charges a monthly service fee of R69. This fee is applied throughout the duration of the loan and covers the cost of managing the loan account and providing ongoing customer service.

How To Qualify For Standard Bank Loan

To qualify for a personal loan from Standard Bank, you need to meet the following criteria:

  1. Valid South African ID or Smart Card: In order to qualify for a personal loan from Standard Bank, you need to provide a valid South African ID or Smart Card as proof of your identity.
  2. Proof of Residence: Submit a proof of residence document that is not older than 3 months. This can include water/electricity bills, rental agreements, or any official correspondence that displays your current address.
  3. 1 Month’s Payslip: To demonstrate your income stability and ability to repay the loan, you will need to provide your most recent payslip from your employer.
  4. Minimum Salary: You must have a regular monthly salary of at least R3 000 to qualify for a Standard Bank loan.
  5. Last 3 Months Bank Statements: Standard Bank requires the submission of your last three months’ bank statements. These statements allow the bank to assess your financial history and determine your eligibility for a loan.
  6. Age Requirement: You must be 18 years or older to qualify for a loan from Standard Bank. Age verification is a standard requirement to ensure legal compliance and responsible lending.

Bonus! Instant Loan Quote Tool: Standard Bank offers a convenient and free instant quote tool on its website. By inputting your income and basic information, you can receive an immediate estimate of the loan amount and the corresponding interest rate you would qualify for.

How to Apply for a Standard Bank Loan

The best way to apply for a Standard Bank loan is to use BetterLoans. In addition to Standard Bank, we request loan offers from other top lenders. You can easily compare and choose the best loan offer.

To apply for a Standard Bank loan, there are several options available depending on whether you are a Standard Bank customer or not. If you are an existing customer, you can conveniently apply for a loan through the Standard Bank Banking App, Internet Banking, or Cellphone Banking.

You can begin the loan application process through the Banking App if you have a Standard Bank account. Open the app, sign in using your credentials, and navigate to the “More” section. From there, select “Open a new account” and then click on “Personal Lending” to determine the loan amount you qualify for. Follow the provided steps, and the loan amount will be deposited directly into your account if your application is approved.

Alternatively, you can also apply for a Standard Bank loan using Internet Banking. Access your account by signing in to the Internet Banking portal. Look for the “Borrow” button, click on it, and follow the easy steps provided to complete your loan application. The loan funds will be deposited into your account if your application is approved.

For those who prefer to use Cellphone Banking, you can apply for a Standard Bank loan by dialling *120*2345# on your cellphone. Once you’ve dialled the number, follow the menu prompts and select option 3 related to loan applications. Continue following the steps provided, and upon completion, you will receive an SMS notification informing you of the status of your application. A Standard Bank representative will then contact you to proceed with the loan process.

If you are not currently a Standard Bank customer, you can still initiate a personal loan application online. Visit the Standard Bank website and click on the “Do I Qualify” option at the top of the page. This will allow you to determine how much you can qualify for. Afterwards, submit the “Call Me Back” form, providing your contact details. A Standard Bank representative will then contact you to assist in completing your loan application.

How Long It Takes Standard Bank to Approve a Loan

Existing customers can usually expect loan approval within 24 to 48 hours. However, non-customers should be prepared for a processing time of a few business days to handle their information. It is important to keep in mind that these timelines are subject to the completion of all necessary documentation and meeting the bank’s lending criteria.

Is Standard Bank a Trusted and Reliable Lender?

Standard Bank has provided financial services to South Africans since 1862, when it was founded as The Standard Bank of British South Africa. Over the years, the bank has expanded its reach by opening numerous branches in South Africa and other African countries. Through its extensive presence, it has earned a reputation as a reliable lender and has become one of the prominent banks in South Africa.

Standard Bank operates in compliance with the regulations set by the National Credit Regulator (NCR). The NCR, responsible for overseeing the credit industry, establishes and enforces rules that promote ethical credit services for all South African citizens. Through these regulations, Standard Bank aims to prevent the occurrence of excessive debt and safeguard the financial well-being of its customers.

Standard Bank has garnered an impressive number of customer reviews on HelloPeter.com, exceeding 40 000 in total. However, a closer examination reveals that a significant portion of these reviews lean towards the negative end of the spectrum. With an average rating of just 1.5 out of 5 stars, it becomes evident that many customers have expressed their discontent with the bank’s service. Various grievances, from unsatisfactory customer support to other issues, have been cited as reasons for their dissatisfaction.

However, it is essential to note that relying solely on online reviews may not provide a comprehensive assessment of a credit provider’s reliability. While negative reviews can indicate areas of concern, it is crucial to consider other factors when evaluating the suitability of a lender. Factors such as the lender’s financial stability, the range of loan products and services offered, the convenience of branch and customer care representatives, and the overall reputation in the industry are also important considerations.

Standard Bank Contact Details

  • Office Address: 5 Simmonds Street, Selby, Johannesburg, 2001

  • Open: Monday to Friday – 9 am to 5 pm, Saturdays – 8.30 am to 1 pm, Sundays – 9.30 am to 1 pm

  • Email: [email protected]

  • Phone: 0860 123 000

  • Website: www.standardbank.co.za

Frequently Asked Questions (FAQs)

Yes, if you are an existing standard bank customer, you can get a personal loan from the app. Log in, go to “More,” select “Open a new account,” and choose “Personal Lending” to check your eligible loan amount. Follow the steps, and if approved, the loan will be deposited into your account.

Standard Bank does not offer temporary or ‘payday’ loans. They offer personal loans up to R300 000.

Foli Raheem
Foli Raheem

Foli has an MSc. Economics degree, and has been active in South Africa lending space for years. Whenever he is not writing, you will find him building websites.